Con·fus·op·o·ly

Definition:[1] A group of companies with similar products who confuse customers instead of competing on price and quality.

Plural: confusopolies

Example sentence: The mobile phone service confusopoly is bad for consumers.

Markets should be transparent

In many industries, comparison shopping is unnecessarily complicated by bizarre pricing structures, deceptive advertisements, and lousy third-party evaluation. Consumers deserve better.


Footnotes

  1. The word “confusopoly” was first coined and defined by Scott Adams in The Dilbert Future, a book I recommend.

    I use a slightly altered version of Scott’s original definition. Scott’s definition, which implies more nefarious behavior on the behalf of companies, is below:

    “A group of companies with similar products who intentionally confuse customers instead of competing on price.”

    From The Dilbert Future, page 159.